Tempur-Pedic vs Sleep Number Mattress Comparison

With so many luxury mattress brands populating the market today, it’s difficult to choose just one. In this article, we compare two of the most well-known options, Tempur-Pedic and Sleep Number.

Our comparison chart of Tempur-Pedic vs. Sleep Number mattresses should make it clear why these two mattress brands are competitors, and how that impacts customers. From the two household names, to the different price points for each brand’s full and queen size mattresses, we make sure to include everything you need in a comparison like this.

There are many things to love about both TEMPUR mattresses and Sleep Number beds. These luxury mattresses don’t come in a single variety, but in multiple varieties, each addressing the needs of different types of sleepers with varying sleep preferences. 

Through their unique technologies, both Tempur-Pedic and Sleep Number offer the basics: comfort, support, durability, and quality. While you can expect these on any mattress you purchase, Sleep Number offers a wider range of options where Tempur-Pedic sticks to what they know best.

Tempur-Pedic and Sleep Number mattresses both offer an impressive range of models that are created to fit just about any bedroom. Choosing between the two luxury mattress brands can be a tall order, but with our help, it’s easy to do. Below we have reviewed some of the most popular models from both Tempur-Pedic and Sleep Number. We hope this helps you when shopping for a new mattress in your next home!

The following table lets you see an overview of Tempur-Pedic versus Sleep Number. The table serves as a foundation for the more detailed comparisons in later sections.


Quick Look

Tempur-PedicSleep Number
Price Range(Queen)$2,199-$4,699$999-$5,099
Firmness OptionsSoft(2-3), Medium (5), Firm(7-8)Adjustable, Soft (2) to Firm (8)
Standout FeaturesDurable, high-end memory foam

Top-notch contouring for pressure relief
Best-in-class motion isolation
Real-time firmness modifications
Dual firmness design for couples
Collects nightly data to improve sleep
ModelsTEMPUR-Adapt
TEMPUR-Adapt Hybrid
TEMPUR-ProAdapt
ProAdapt Hybrid
TEMPUR-LuxeAdapt
LUXEbreeze
TEMPUR-PRObreeze
ProBreeze Hybrid
c2
c4
p5
pSE
p6
i8
i10
iLE
m7
Sleep Trial & Warranty90-night sleep trial (with return shipping fees)

10-year warranty
100-night sleep trial (with return shipping fees)
25-year warranty on mattress, 2-year warranty on remote and SleepIQ system
Customer ServiceA+A+

Sizing and Weight Options

A mattress that’s too long for the space in your bedroom can be inefficient; an especially cumbersome queen- or king-size mattress can be impractical if you frequently move. For a small room, a twin mattress is an obvious choice, but if you have space in your bedroom and want a bigger bed — or want to add a mattress to your room so you can periodically accommodate overnight guests without having to clear space for a typical air bed — look at a full or twin XL (or in the Tempur-Pedic product line, consider one of their Twin Extra Long mattresses).

There are many factors to consider when selecting the right mattress size. Perhaps most importantly, your mattress should be the correct size for your bed frame and for your bedroom. The standard sizes are just guidelines; you’ll need to measure your actual bed before you go out mattress shopping.

The size of the mattress has a significant impact on your comfort, as well as how you will use your space. A twin bed is just 36” x 75”, perfect for sleeping in an apartment or RV, while a California king is 79” x 83” and can fit two people comfortably.

The only thing worse than sleeping on a lumpy mattress is sleeping on a lumpy mattress that’s too tall. While this is a matter of personal taste, consider your own needs when choosing the right height for your new mattress. If you’re short, a lower bed will probably give you more clearance and make it easier to get in and out of bed. If you prefer to sleep with extra pillows stacked between you and the mattress, you should buy an extra-tall mattress to accommodate them. Wrinkle-resistant sheets in deep pocket sizes will help prevent shifting at the bottom of the mattress.

Tempur-Pedic

ModelSize OptionHeight
Tempur-AdaptTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King11′
Tempur-Adapt HybridTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King11”
Tempur-Pro AdaptTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King12”
Pro Adapt HybridTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King12”
TEMPUR-Luxe AdaptTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King13”
LUXE BreezeTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King13”
TEMPUR-PRO BreezeTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King12”
ProBreeze HybridTwin, Twin XL, Full, Queen, King, California King, Split King, Split Cal King12”
ModelSize OptionHeight
c2Twin, Twin XL, Full, Queen, King, Cal King, Split King, FlexTop King11”
c4Twin, Twin XL, Full, Queen, King, Cal King, Split King, FlexTop King8”-10”
p5Twin, Twin XL, Full, Queen, King, Cal King, Split King, FlexTop King, FlexTop Cal King11”-12”
pSETwin, Twin XL, Full, Queen, King, Cal King, Split King, FlexTop King, Split Cal King, FlexTop Cal King11”-12”
p6Twin XL, Queen, King, Cal King, Split King, FlexTop King, Split Cal King, FlexTop Cal King11”-12”
i8Twin XL, Full, Queen, King, Cal King, Split King, FlexTop King, Split Cal King, FlexTop Cal King13”-15”
i10Twin XL, Full, Queen, King, Cal King13”-15”
iLEQueen, King, Cal King, Split King, FlexTop King, Split Cal King, FlexTop Cal King13”-15”
m7Twin XL, Full, Queen, King, Cal King, Split King, FlexTop King, Split Cal King, FlexTop Cal King11”

All Sleep Number and Tempur-Pedic mattresses have a similar height profile. They have no exceptionally short or tall options. Regular-sized fitted sheets should fit any of these mattresses without difficulty.

The weight of these mattresses ranges significantly depending on the model. The listed weights are approximate and may vary by firmness option. Thicker mattresses have more material and tend to weigh more, and hybrids are heavier than all-foam beds.

With our adjustable FlexTop king and FlexTop California king, you’ll have the space to stretch out – while also enjoying the personalized comfort, support, and pressure relief you need for an undisturbed night’s sleep. Both beds are accompanied by convertible bases that feature a split design, enabling you to have two adjustable firmness zones on each side.

In addition to the FlexTop king and FlexTop California king, Sleep Number’s models also offer a FlexTop king and FlexTop California king. The FlexTop queen means the leg of the bed will rise and fall together, but the head will rise and fall independently.

Construction and Materials Comparison

A mattress’s construction has a central role in how it feels, performs, and lasts. It affects both the layers’ design and the materials used in those layers.

Mattresses are generally made up of two main sections:

  • In most cases, the comfort foam is made of polyfoam, memory foam, latex, wool, cotton, and/or polyester.
  • The support core is the bottom part of the mattress. It influences how the mattress feels and how it performs. The support core also helps prevent excessive sagging in the mattress. It can be made with polyfoam, latex, innerspring coils, or air chambers.

The unique combination of a comfort system and support core allows us to create a mattress that is individually hand crafted to match your needs. The two layers combine for an experience that offers the perfect blend of comfort and support.

TEMPUR-PEDIC and Sleep Number washer beds are made with different materials, some more supportive than others. Tempur-Pedic’s TEMPUR-Breeze mattress has a base layer composed of polymer memory foam designed to contour to a sleeper’s shape. A middle layer is composed of high and low density memory foam designed for even weight distribution and firm support. The top layer is composed of a light polyester woven fabric cover designed to help keep the sleeper cool and prevent uncomfortable heat build-up.

Tempur-Pedic and Sleep Number beds are built with the following materials. 

Even though we know the basics of what goes into them, neither company discloses all their specifications, which can make comparing them difficult at times.

Tempur-Pedic

TEMPUR Foam

Tempur adjustable bed

Memory foam, a trademark of Tempur-Pedic, is a visco-elastic or memory material that molds to the warm body shape and provides pressure relief. The unique TEMPUR material consists of open cells which allow air to circulate freely for superior airflow, contributing in making the mattress cooler. Unlike other memory foam products, TEMPUR does not trap heat, thereby allowing for a cooler sleep.

Tempur-Pedic mattresses feature TEMPUR material that provides enhanced pressure relief. Like the original TEMPUR, it is a visco-elastic foam that contours to your body, providing the support needed for a good night’s sleep.

Tempur-Pedic Adapt

Tempur adjustable bed

The Adapt and Adapt Hybrid models have one layer of TEMPUR-ES and one layer of original TEMPUR foam in the comfort system. In the Adapt, the support core is polyfoam, and in the Adapt Hybrid, it is made with pocketed innerspring coils that have a bouncier feel.

Adapt models are the most basic type of mattress, featuring one layer of TEMPUR-ES or original TEMPUR foam for pressure relief. The Adapt Hybrid is a few inches taller and composed of a pocketed coil support core on top of 3″ TEMPUR-ES and 3″ original TEMPUR foam. The ProAdapt is 16″ tall, and features an 8″ topper of TEMPUR-APR above 7″ to 12″ of TEMPUR-ES. The LuxeAdapt supports only those who weigh less than .

The Adapt and Adapt Hybrid models have one layer of TEMPUR-ES and one layer of original TEMPUR foam in the comfort system. The LuxeAdapt has a layer of TEMPUR-ES or original TEMPUR foam over the top of a support core made of polyfoam, while the ProAdapt is composed of two layers of TEMPUR-foam (depending on the selected firmness) and a polyfoam support core. Note: Memory foam mattresses vary in feel based on thickness, density, and other features. 

Tempur-Pedic Breeze

Tempur adjustable bed

The PRObreeze, PRObreeze Hybrid, and LUXEbreeze are designed to reduce the accumulation of heat and moisture on the mattress. The PRObreeze and PRObreeze Hybrid have a breathable cover composed of a blend of polyester and spandex. The top layer in those models is TEMPUR-CM+ foam, which has an air channel structure that facilitates greater airflow to resist heat buildup.

The breathable, zippered cover on this mattress, combined with the Phase Change Material (PCM), provides cooling comfort for sleepers. A top layer of TEMPUR-CM+ foam is more porous to allow greater airflow to resist heat buildup, while the original TEMPUR material offers contouring support. The combination of the two layers helps to promote sleep surface stability and comfort cooling.

Tempur-Pedic, known for its comfortable memory foam mattresses, has expanded its collection to make room for hybrid sleep systems — mattress/futons that use an innerspring core to provide a bit more bounce and edge support than Tempur’s all-foam beds. The three hybrids offer a unique combination of coils and foam that may be more adjustable than other mattresses and absorb more motion transfer at night, which could be appealing to couples and restless sleepers who move around a lot while they sleep.

Tempur-Pedic memory foam mattresses are known for their unique 100% visco elastic memory foam that absorbs the weight of your body, forming to the contours of your body with pressure, while still maintaining appropriate support and equal spinal alignment. Their resilience makes them durable, lasting a long time over years of nightly use.

Sleep Number

The customization offered by the support core of these mattresses makes them ideal for couples, whose Sleep Numbers typically vary. Whether a person tends toward soft or firm mattresses, the ability to control their side independently from a partner could allow each individual to achieve a more comfortable night’s sleep.

All of our Sleep Number mattresses feature the air chamber support core. The advanced air chamber design is the core differentiating feature between manual and automatic systems. Any discussion of manual or automatic systems must start with the air chamber support core, which is the defining feature of these mattresses. An attached pump can rapidly add or remove air, creating an immediate change in the feel of the mattress.

You’re about to embark on a whole new way of sleeping, and you’ll have the knowledge of what’s working and what isn’t in your mattress. The SleepIQ technology that’s built into your bed’s remote control automatically gathers data about the nature of your sleep, providing a daily score and identifying trends and areas for improvement. The Auto-Adjustment features can be enabled that allow the bed to detect your support needs as they change in the night and modify the Sleep Number accordingly.

Both these mattresses have a foam comfort system that goes over the air chambers. Sleep Number discloses the overall thickness of the material, but does not provide specific information on the material or the layering. Polyfoam or gel-infused polyfoam is used in most mattresses except m7, which has at least part of the memory foam comfort system. The thickness of the foam comfort system is seen in the table below.

SeriesModelComfort System Thickness
Classicc22”
Classicc43”
Performancep54”
SexpSE4”
Performancep65”
Innovationi86”
Off-GassingiLE6”
Innovationi107”
Memory Foamm75”

All of the classic models of mattresses have two inflatable air bladders that enable you to adjust your level of firmness. The Performance Series and Innovation Series have a thicker comfort system and are even more adjustable than the Classic models.

The Classic Series offers the main features of the Sleep Number beds, including dual air chambers, auto-adjustment capabilities, a softer comfort system, and SleepIQ technology. Our Performance Series beds have those features plus a thicker comfort system for even better pressure relief. And our Innovation Series models take performance one step further with PCM-type material to help improve temperature regulation, and a thicker support core for superior support.

The Classic Series has all of the main features you’ve come to love from Sleep Number beds, including the dual air chambers, auto-adjustment capabilities, and SleepIQ technology. The Performance Series adds a thicker comfort system and improved pressure relief, as demonstrated in the prior table.

Style, smarts and wireless convenience make a powerful combination that leaves the old bedside remote in the dust. The new SleepIQ system uses WiFi and a smartphone app to control your bed remotely, and tracks how you sleep and how you’re rested so you can personalize comfort settings to fit your lifestyle.

Average Customer Ratings

It’s important to look for reviews from a variety of sources as some third-party reviewers are willing to take money in exchange for a favorable review, and large retailers can sometimes get away with publishing reviews from friends, family, or even employees. Your best bet is to look at reviews from verified customers who have nothing to gain by posting their experience.

While a mattress with a great Amazon rating is likely to be a good choice for shoppers, this is just one factor to consider when choosing the right mattress for your needs.

Finally, note that the ratings are one data point to be weighed and not the end-all, be-all. You should weigh several considerations along with ratings, including design, fabrics, return policy, delivery, and warranties when determining which mattress is better suited to your needs.

It’s important to not simply take the marketing at face value. One of the best ways to get a good read on the real-world performance of a mattress is by looking at customer reviews.

Remember, it’s always a good idea to look at more than one review when deciding on something as big and important as a mattress purchase. If you check multiple sources, that gives you more of an idea of the company’s reputation overall.

ModelAverage Rating
TEMPUR-Adapt4.5/5
TEMPUR-Adapt Hybrid4.5/5
TEMPUR-ProAdapt4.6/5
ProAdapt Hybrid4.7/5
TEMPUR-LuxeAdapt4.6/5
LUXEbreeze4.7/5
TEMPUR-PRObreeze4.5/5
ProBreeze Hybrid4.7/5
ModelAverage Rating
c24.7/5
c44.7/5
p54.7/5
pSE4.4/5
p64.8/5
i84.8/5
i104.8/5
iLE4.8/5
m74.8/5

In-Depth Ratings

Tempur-Pedic and Sleep Number beds are both great options. The most important thing is to choose the bed that is best for your needs. Consider the features of the mattress, like preferred feel, firmness, sleeping position etc., to properly understand how it will impact your sleep. Based on those preferences and needs, you can make a more informed decision about which mattress will be most comfortable for you.

Beds with the highest comfort system ratings would be ideal for couples. Beds with three layers that include a layer of memory foam are likely to offer the best degree of motion isolation. Mattress dealers can help couples find a bed that offers just the right degree of motion isolation, and can assist in choosing the perfect sleeping arrangements.

A good mattress will absorb and distribute weight evenly throughout the mattress, which can relieve pressure points from lying on one’s side or stomach. Foam mattresses are ideal for many sleepers and provide some of the best pressure relief, but it is important to choose a thickness that matches your specific body type.

A temperature neutral mattress helps prevent heat build-up while you sleep by keeping your body cool and comfortable throughout the night. It features breathable materials and ventilation features in the lining, a cover that promotes air circulation, and sleep surface components with air channels to expedite heat and moisture movement away from your body. The result is a restful night’s sleep that lets you wake naturally without being overpowered by heat.

Most mattresses that are larger than traditional bed sizes, such as California king and Eastern king, have weaknesses at the edges of the mattress. This is usually due to the addition of a support core, or a segmented design. While improving support, these materials can make it harder to feel stable when sitting or sleeping near the edge of the mattress. The usable surface area can also be limited due to this extra cushioning.

If you are a combination sleeper—someone who uses more than one sleeping position—or just like to shift around on your bed, then ease of movement is an important element to have in mind. Mattresses with more responsiveness and less sink tend to be far better at allowing effortless movement on the bed.

Bounce Therapy mattresses feature a responsive Adaptive Edge Foam with a Dynamic Response™, and Certi-PUR certified memory foam that creates zones or regions of support for various force levels. This allows partners to move freely and in synch on the mattress, and also doesn’t inhibit an active sex life. It’s all about you.

Over the years, some people have reported noticeable odors from their new mattresses that eventually fade away. This is most likely a result of VOCs (volatile organic compounds), which are not harmful to health but can produce an odor. Some people find the smell to be minor (“new mattress smell”) while others find it more bothersome. Since the smell usually fades within a few hours, this is only a serious issue for people who are highly smell-sensitive.

Signs of wear and tear are not just superficial. A mattress that is sagging or has a broken zipper is more likely than its well-maintained counterparts to aggravate back problems or inhibit your ability to fall asleep and stay asleep. To maximize the longevity of your mattress, you need not only high quality materials, but also proper maintenance. See how the Back Savvy® Mattress Protector helps protect against wear and tear for longer lasting mattresses.

In the following two columns, you can see how each of the Tempur-Pedic and Sleep Number mattresses is placed in these groups.

Tempur-Pedic

Tempur-AdaptTempur-Adapt HybridTempur-Pro Adapt
FirmnessMedium (5)Medium (5)Soft(3), Medium (5), Firm(7)
Durability4/54/54/5
Motion Isolation5/54/54/5
Sex2/53/52/5
Sleep Cool2/53/52/5
Pressure Relief4/54/54/5
Off-Gassing2/53/52/5
Ease of Movement2/53/52/5
Edge Support2/53/53/5
Pro Adapt HybridTempur-Luxe AdaptLuxe Breeze
FirmnessMedium (5)Soft(3), FIrm(7)Soft(2-3), FIrm(7-8)
Durability4/54/54/5
Motion Isolation4/54/54/5
Sex3/52/53/5
Sleep Cool3/53/54/5
Pressure Relief4/54/54/5
Off-Gassing2/52/53/5
Ease of Movement3/52/52/5
Edge Support3/52/52/5
Tempur-Pro BreezePro Breeze Hybrid
FirmnessMedium (5)Medium (5)
Durability4/54/5
Motion Isolation4/54/5
Sex2/53/5
Sleep Cool4/54/5
Pressure Relief4/54/5
Off-Gassing2/52/5
Ease of Movement2/53/5
Edge Support2/53/5

Sleep Number

c2c4p5
FirmnessMedium Firm (6-7)Adjustable (2-8)Adjustable (2-8)
Durability3/54/53/5
Motion Isolation2/53/53/5
Sex3/52/53/5
Sleep Cool2/53/53/5
Pressure Relief3/53/54/5
Off-Gassing4/54/53/5
Ease of Movement3/53/53/5
Edge Support2/52/53/5
pSEp6i8
FirmnessAdjustable (2-8)Adjustable (2-8)Adjustable (2-8)
Durability3/53/53/5
Motion Isolation4/54/54/5
Sex3/53/53/5
Sleep Cool3/53/53/5
Pressure Relief4/54/54/5
Off-Gassing3/53/53/5
Ease of Movement3/53/53/5
Edge Support3/53/52/5
i10iLEm7
FirmnessAdjustable (2-8)Adjustable (2-8)Adjustable (2-8)
Durability3/53/53/5
Motion Isolation4/53/54/5
Sex2/52/5
Sleep Cool3/53/53/5
Pressure Relief4/54/54/5
Off-Gassing3/53/52/5
Ease of Movement3/53/52/5
Edge Support2/52/52/5

In-Depth Pricing

The Tempur-Pedic and Sleep Number mattress lines are available in a variety of sizes, and pricing continues to climb for both brands as the size of the mattress increases. Both companies offer distinct products within their respective lines, making direct price comparisons challenging. As a result, comparing prices is an exercise in understanding product composition and features.

The Tempur-Pedic and Sleep Number mattress brands offer an extensive product line. The Sleep Number mattress comes in three varieties, and the Tempur-Pedic mattress is offered in several different levels.

The price of a bed, like most household goods, is based on supply and demand. It’s also determined by the perceived value of the product and how that impacts your buying decisions.

A new mattress purchase is an investment that’s important for your sleep and your wallet. Not only should you shop around for the best value, but you must also consider where it will come from, the time frame in which it will arrive, and what happens if it doesn’t work out in the long term.

Tempur-Pedic and Sleep Number beds land mainly at the premium end of the market; however, there is also considerable pricing difference across the product lines of both firms.

The tables below list the retail prices for Tempur-Pedic and Sleep Number mattresses of various sizes.

Prices and Sizing

Tempur-Pedic

Tempur-AdaptTempur-Adapt HybridTempur-Pro Adapt
Twin$1,699$1,699$2,499
Twin XL$1,699$1,699$2,499
Full$2,049$2,049$2,849
Queen$2,199$2,199$2,999
King$2,899$2,899$3,699
California King$2,899$2,899$3,699
Split King$3,398$3,398$4,998
Split California King$4,998
ProAdapt HybridTempur-Luxe AdaptLuxe Breeze
Twin$2,499
Twin XL$2,499$3,199$4,199
Full$2,849
Queen$2,999$3,699$4,699
King$3,669$4,339$5,339
California King$3,699$4,339$5,339
Split King$4,998$6,498$8,398
Split California King$4,998$6,498$8,398
Tempur-Pro BreezePro Breeze Hybrid
Twin
Twin XL$3,499$3,499
Full$3,849$3,849
Queen$3,999$3,999
King$4,699$4,699
California King$4,699$4,699
Split King$6,998$6,998
Split California King$6,998$6,998

Sleep Number

c2c4p5
Twin$1,699$1,699$2,499
Twin XL$1,699$1,699$2,499
Full$2,049$2,049$2,849
Queen$2,199$2,199$2,999
King$2,899$2,899$3,699
California King$2,899$2,899$3,699
Split King$3,398$3,398$4,998
Split California King$4,998
Flex Top King$3798$4498$5398
pSEp6i8
Twin$2,499
Twin XL$2,499$3,199$4,199
Full$2,849
Queen$2,999$3,699$4,699
King$3,669$4,339$5,339
California King$3,699$4,339$5,339
Split King$4,998$6,498$8,398
Split California King$4,998$6,498$8,398
Flex Top King$5898$5998$6998
i10iLEm7
Twin
Twin XL$3,499$3,499$3149
Full$3,849$3,849$3424
Queen$3,999$3,999$3599
King$4,699$4,699$4299
California King$4,699$4,699$4299
Split King$6,998$6,998$6998
Split California King$6,998$6,998$6998
Flex Top King$8498$8198$6998

Both Sleep Number and Tempur-Pedic’s costs are high relative to most mattresses sold online. However, both firms market themselves as luxury brands so this is to be expected.

The Sleep Number and Tempur-Pedic mattresses are comparable to “posh” brands on the market. They are sold through a mission-based marketing model centered on charities (such as Autism Speaks for the Sleep Number brand) and endorsed by athletes such as Derek Jeter, Peyton Manning, and Hope Solo. The Tempur-Pedic mattress is sold as a luxury product, with many unique features.

The c2 and c4 are the more affordable, direct-to-consumer line of bedding by Sleep Number. They’re less expensive than the p10 bed, and they have all of the main features people like about Sleep Number beds: The adjustable firmness, the 20-year warranty, and the best cooling system in the bifold sector. While c2 and c4 beds are thinner than the p10, they may be sufficient for people under 230 pounds who don’t need much cushioning.

While Sleep Number has the most affordable choices, it also has the most expensive ones. The best prices come in the biggest and most difficult shapes, like the Split King. The more luxurious Sleep Number beds are fitted with the most powerful comfort devices.

Tempur-Pedic offers a wider range of products than the c2 or c4 models from Sleep Number. While they are not as price accessible, Tempur-Pedic’s new offerings have features like wireless remote control of the adjustable base and other items to justify the increased cost, and a comfort range of approximately 10% (c2 model from Sleep Number is only 6% of standard bed).


Trials, Warranty and Delivery

An additional benefit to purchasing an online mattress is that all of the logistics are handled behind the scenes. Your new mattress will arrive compressed in a box in a delivery truck. There is no need to schedule around weekend hours to fill out paperwork, nor any worries about navigating home furniture delivery with other furniture purchases.

The next three articles discuss subjects that people who are shopping for a mattress online for the first time are often asked about.

Luxury mattress brands Tempur-Pedic and Sleep Number are the only companies in the market offering White Glove delivery. The service features a dedicated delivery team that carries out the steps outlined below to deliver your mattress, prepare it for use, and take away any packaging. This article focuses on the experience of a current Tempur-Pedic customer. Read this story to find out how much time and effort goes into delivering a Tempur-Pedic mattress that is compressed, boxed up, and then nicely placed onto a bedframe for sleepers to enjoy years later.

White Glove delivery means that the company arranges a delivery time with you. At that time, engineers will arrive to set up the mattress and remove the old one. They’ll also take away any packaging or other materials related to the installation.

With all mattress purchases, Tempur-Pedic provides White Glove delivery for free. All Sleep Number mattresses require an additional charge, which should be factored into the total mattress budget.

Customers Outside the Contiguous United States

Customers who live outside the 48 contiguous U.S. states or in some remote zip codes may have more limited and/or expensive delivery options.

Tempur-Pedic offers White Glove delivery to Alaska and Hawaii for an additional charge of $600. Sleep Number does not offer their White Glove delivery service to addresses in Hawaii. When available, delivery and installation by Sleep Number in remote locations and Alaska come at an extra cost that will depend on the location.

This is significantly better than the standard in-store sleep trials that exist out there, and it shows that shopping for a mattress online doesn’t have to be a disadvantage. In fact, it can be an advantage due to the fact that you do have an in-home sleep trial. Of course, some companies will give you the option of returning the mattress through UPS or other shippers which makes things even simpler.

A mattress in home trial is a great way to test the product. It allows you to ensure that you are buying exactly what you need and ensures that you can take it home for as long as needed, making sure there are no surprises.

Sleep Number and Tempur-Pedic both offer sleep trials with their mattresses.

  • Tempur-Pedic offers a 90 day trial period with every new mattress purchase. Each bed comes with a 30 day exchange policy, bringing the total trial time to 90 days.
  • Sleep Number beds offer a 100-night sleep trial and 30 – day return policy. The product will be shipped for free, with delivery drivers providing a signature required upon receipt. After receiving your bed, you have 100 days to decide if it’s the right one for you. If not, you can initiate a return.

A warranty protects you from getting stuck with a defective product. If a component breaks down as a result of a defect in materials or manufacturing, the warranty gives you a remedy that involves either repair or replacement of the mattress.

A warranty isn’t the same as a guarantee. Whereas a guarantee typically offers money back if you are not satisfied, a warranty protects you from getting stuck with a defective product. A warranty is an agreement between the manufacturer and the consumer.

A mattress warranty protects you from defects in the materials or workmanship of a bed. The length and terms of the warranty may vary by manufacturer.

A mattress warranty is a legally binding agreement between you and the manufacturer. It states how many years your mattress is covered, what parts are covered, what types of damage or defect are covered, and what will be done to fix problems if they occur.

Tempur-Pedic offers a 10-year non-prorated warranty. This means that as long as you own the Tempur-Pedic mattress, it can be repaired or replaced completely free of charge. Tempur-Pedic will also pay for return shipping charges to send you the new product.

The Sleep Number Warranty is a 25-year prorated warranty that covers any defect in the mattress fabric or workmanship. It also includes full coverage of all costs (including transportation and labor) incurred to repair or replace your sleep system within the first 2 years. In years 3-20, customers pay an increasing share of the repair or replacement costs, starting at 20% and increasing 4% per year. In years 21-25, the customer pays 96% of the repair or replacement costs. Customers also pay for shipping costs for service calls used for anything other than inspection and setup. If you cancel within two years of purchase, there is a non-refundable $199 fee.

The Sleep Number warranty is longer, but it provides less coverage once you’ve had the mattress for more than two years. In the later stages of the warranty, your share of the costs is substantial enough that it offers little coverage. After the two-year warranty, the customer is also responsible for any problems arising with the SleepIQ system or remote.